Privacy Policy

01. Information We Collect

Depending on how you use our website, we may collect the following types of information:

• Contact information: name, phone number, email address and delivery or billing address.
• Order information: products purchased, order history, delivery instructions and transaction status.
• Payment information: payment status and transaction references provided by payment providers. We do not intentionally store full payment card details unless a service specifically and lawfully supports this.
• Technical information: IP address, browser type, device information and website usage data, where collected by our website or its services.
• Communications: information you provide when contacting us about an order or enquiry.

02. How We Use Your Information

We may use personal information to:

• Process, verify and fulfil orders.
• Arrange shipping and delivery.
• Contact you about order confirmation, delivery or support.
• Process eligible cancellations, returns and refunds.
• Maintain website security and prevent fraudulent activity.
• Improve our products, services and website experience.
• Meet legal, tax, accounting and regulatory obligations.
• Send promotional messages where permitted and, where required, with your consent.

03. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart activity and understand website usage.

Some cookies may be provided by third-party services used on our website. You can manage cookies through your browser settings and any cookie controls provided on our website. Disabling certain cookies may affect some website features.

04. Sharing of Information

We do not sell your personal information to third parties. We may share relevant information with trusted parties when necessary to operate our store, fulfil orders or meet legal obligations, including:

• Courier and logistics providers for delivery.
• Payment service providers for processing transactions.
• Website hosting, security and technical service providers.
• Professional advisers or authorities where legally required.

These parties may process information according to their own obligations and applicable agreements or laws.

05. Payments and Transaction Security

Online payments may be handled by third-party payment providers. Any payment details entered through their services may be subject to their privacy policies and security practices.

We take reasonable steps to protect order and transaction information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

06. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes and comply with applicable legal or accounting requirements.

When information is no longer required, we take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

07. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to withdraw consent where processing is based on consent.

Some information may need to be retained to complete transactions or meet legal obligations. Requests will be reviewed and handled in accordance with applicable law.

08. Marketing Communications

We may send updates about products, offers or promotions where permitted by law. You can opt out of promotional emails by using the unsubscribe option where available or by following the instructions provided in the message.

Transactional communications, such as order and delivery updates, may still be sent when necessary to fulfil your order.

09. Third-Party Websites and Services

Our website may contain links to external websites or use third-party tools. We do not control the privacy practices of websites that we do not operate.

We recommend reviewing the relevant third party’s privacy policy before sharing information with that service.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so the matter can be reviewed.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website services or legal requirements. Updates will be published on this page. Please review this page periodically for the latest information.

12. Contact Information

For privacy-related questions or requests, please use the contact information published on our website’s Contact page.

Website: luxuriousbags.store

Email: luxuriousbags93@gmail.com